CornerStone Bank Puts Print Manager Plus Software to the Test
Since 1990, Laser Systems has managed network print environments for customers, consistently providing substantial decreases in office printing expenses for small, medium and large companies. Laser Systems offers everything their clients need to manage an entire office environment.
Laser Systems leverages PrintFleet software to power their Print Manager Plus program, which allows their clients to get a handle on printing expenses and put a print management strategy in place.
- Hear What Their Clients Have to Say
- Print Manager Plus Secure Software
- Keeping CornerStone Bank's Printers Running
Hear What Their Clients Have to Say
CornerStone Bank in Fargo, ND works with the Print Manager Plus program for printer service. The bank's IT Manager remarked at how easy it was to install the Data Collector Agent (DCA) on a server at CornerStone Bank. This software gives Laser Systems a continuous view of the status of printing devices, so they can ensure the machines are running at optimum performance.
The Print Manager Plus DCA scans the printing devices every 60 minutes, and securely transmits the device information to Laser Systems, where their Print Manager Plus Consultants can focus on:
- Tracking the number of printers, copiers, and fax machines they have
- Evaluating whether they are being used to appropriate capacity
- Making educated decisions about procuring and replacing printing assets
- Gathering meter readings automatically
- Reducing printer downtime with preventative maintenance and proactive supplies
- Determining the actual costs associated with each machine
Print Manager Plus Secure Software
Although reliable, cost effective printing is important to CornerStone Bank, network security is critical. The Print Manager Plus DCA only collects printer metrics; no print job or user data is collected. The DCA can transmit collected data to Laser Systems' database via HTTPS, HTTP, or FTP, while creating only minimal network traffic.
"The Print Manager Plus DCA does not pose a security risk to our network. The bank has had a penetration test as well as an internal audit done of our IT systems since the installation of the DCA and has no security risks related to its use."
IT Manager, CornerStone Bank
The DCA attempts to collect the following information from printing devices during a network scan:
- IP address (can be masked)
- Toner cartridge serial number
- Device description
- Maintenance kit levels
- Serial number
- Non-toner supply levels
- Meter reads
- Asset number
- Location
- Monochrome or color identification
- LCD reading
- MAC address
- Device status
- Manufacturer
- Error codes
- Firmware
- Toner levels
- Miscellaneous (machine specific)
The bank's IT staff rigorously evaluated the Print Manager Plus DCA to ensure it would be safe to use on their network. CornerStone Bank is satisfi ed that the installation of the DCA does not impact security at all.
Keeping CornerStone Bank's Printers Running
The Print Manager Plus program helps keep CornerStone Bank's printers up and running. The DCA is set to scan the print environment every 60 minutes. Once the scan is complete, a text fi le with information pertinent only to the printers is sent to Laser Systems' secure server. With this information, Print Manager Plus consultants can monitor devices in real time, and determine what printers need a toner cartridge or if there is a reason to come on site to replace a fuser or maintenance kit.
"I would highly recommend the Print Manager Plus program for any organization. There is never a concern about whether we have toner or whether a printer is experiencing issues. The Data Collector Agent is here helping Laser Systems ensure the printers are up all the time."
IT Manager, CornerStone Bank
By continually monitoring and proactively servicing and supplying the bank's printer fleet, Laser Systems helps to keep devices up and running all the time. Bank staff can print conveniently while the Print Manager Plus team takes care of the rest.
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