PrintFleet Inc. - PrintFleet Enterprise

PrintFleet Enterprise

PrintFleet Enterprise is a complete print management system designed for dealerships in the imaging industry to remotely collect and manage critical information from their clients' printing environments.

Features | How it works | Hosting options

Features

Automated Meter Export

Alerts
Intelligent Service Alerts

Proactive Maintenance Flags

Reports
Competitive Intelligence Reports

Automated Supplies Fulfillment

Device Location Maps

Automated meter exports
Configure meter reads to automatically export into one of several popular backend billing systems—Digital Gateway’s e-automate, OMD Vision, La Crosse Nextgen, and Evatic. Meters can also be automatically emailed in .csv format, and then customized for import into virtually any billing system.
Service alerts and maintenance flags
Set service alerts for errors that you want to know about, including specific vendor error codes. Manage and sort your active alerts from a single screen, or have alerts emailed to you. Set maintenance flags to notify you when it is time for scheduled maintenance.
Custom reports
Create preformatted and custom reports. Customizable executive reports bundle related reports into a single document. Reports can be set to automatically email to a recipient on a predetermined basis, or can be downloaded in .pdf format from the PrintFleet Optimizer web interface.
Customizable device views
View collected data the way you want, by creating an unlimited amount of custom device views. Include only the data fields you want to view, and place them in the order you want. Technical, supplies, alerts, and map views are provided by default.
Managed vs. unmanaged device classification
Group devices by managed vs. unmanaged, and track the amount of pages you are managing vs. those your competitors are managing over time. Specify a management status further by marking devices as managed supplies and/or managed service.
Role based user management
Control access to your PrintFleet Optimizer web interface by creating roles that specify user permissions—what screens they can access, whether they have read or write access, and whether they see actual or alias group names. Roles can be assigned to one or more users, and users can be assigned one or more roles.
Group management
Flexible group management allows you to sort devices exactly how you want—by customer, location, account rep, floor—whatever grouping makes sense for your business. Each group can have unlimited subgroups.
Device location maps
Place devices on blueprint images of an office location. Use this as a consulting tool to reallocate, consolidate, replace, or retire devices, or to simply quickly locate a particular device.
Customizable user interface
Customize your PrintFleet Optimizer web interface to match your corporate brand. Add your logo, corporate colors, and a custom login screen.
Online DCA installation
Install the DCA and access available activation codes directly from the PrintFleet Optimizer interface. Be prepared to install at every client visit.

How it works

A Data Collector Agent (DCA) software application is installed on a non-dedicated server at the client location. The DCA collects critical printing device data on a predetermined basis and sends the information to the dealer's centralized database. Users can log into the dealer's custom PrintFleet Optimizer web interface to view and analyze the data, or set up automated service alerts, reports, maintenance flags, and meter exports.

Hosting options

PrintFleet provides a hosted and self hosted option for PrintFleet Enterprise, enabling you to implement the most advanced print management system on the market regardless of your existing IT infrastructure.

PrintFleet Enterprise Self Hosted

With the self hosted option, you can leverage your existing infrastructure to support your PrintFleet Enterprise system.

You acquire your own server-grade hardware and all required software licenses (Windows, SQL Server)
Server must be accessible via an external IP address

To ensure minmal disruption and downtime, best practices include:

Redundant, multi-homed internet connection (fiber optic, T1 or better)
Backup power systems
Appropriate facilities to host the server, including physical security, climate control, and fire protection

PrintFleet Enterprise Hosted

With the hosted option, PrintFleet takes care of the infrastructure while you concentrate on executing your managed print services program.

Included with the hosted option:

PrintFleet acquires server-grade hardware and all required software licenses
Server is hosted in a class "A" data center
Redundant fiber-based backbone connections to multiple Tier 1 Internet backbone providers
Full UPS battery and diesel generator power backup that supports in-use refueling
Redundant, computer grade air conditioning and humidity control systems
Gas fire suppression system and pre-action sprinkler systems
Biometric access controls and video camera surveillance with 24/7 onsite security personnel
Automated data backup

Hosting services are a valuable investment that guarantees maximum speed and reliability of your PrintFleet Enterprise system.